Visual Shop

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   “可视化工厂”亚洲地区

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Services


Support
Our support staff is there to help you. This includes:

  • Answering software questions
  • Helping you recover from hardware failures / crashes
  • Showing you remotely how the software works
  • Help you correct database problems
  • Fix problems due to operator error
  • Find ways to satisfy a user request
  • Software installation
  • Identify and correct software problems
  • Show customers different ways that they can accomplish a task with Visual Shop.

Internet Support
This web site is a source of information for our customers. It contains the CSI Newsletter, and other support documents that our customers can read or download. It is also a place where our users can retrieve upgrades and custom changes. They can also contact our support group via E-mail.

On-Site Training
CSI offers high quality on-site training for companies that require it. Our trainers are not only knowledgeable in Visual Shop software but in how your business runs. Their experience includes many years of working in the Industry.

Remote Training
Our technical support staff is able to connect to your computer system and train you remotely as if we were there.

Custom Programming
Part of Visual Shop's power is its ability to adapt to the varied needs of our customers quickly and easily. If you have a very specialized case, don't worry, Visual Shop is not only powerful and easy to use and learn, but it's also modifiable to fit your exacting needs.

Consulting
If you have any special needs, contact us. We can help you in Hardware selection, Networking, ISO certification, Internet Setup, Hosting, Web Site creation, and
Custom Software Development.

Visual Safe
Quick, easy, secure, automatic data backup to the CSI servers. No longer any need to worry about data backup.

System Watch

A suite of remote monitoring tools deployed on your network that will identify and report minor problems before they grow to a major disaster.

 

Call us today with your questions concerning our services and pricing at: 1-800-275-4274.

 

 

RECENT NEWS
9/7/2010

2/2/10 CSI introduces a new version of its Visual Net customer portal software.

1/20/10 Q1 Newsletter has been emailed and is available on the website.

07/20/09 Q3 Newsletter has been emailed and is available on the website.

05/21/09 Industrial Heating feature article: Heat Treater Uses Technology as Blueprint to Efficiency. Click here to view the article.

04/30/09 Q2 Newsletter has been emailed and is available on the web site.

01/10/09 Q1 Newsletter for 2009 has been sent and is available on the web site. We are going green. The newsletter will no longer be mailed.

09/29/
08 - CSI Introduces RFID Shop Floor Tracking!

07/17/08 - The newsletter has been mailed. It has also been posted on the website in the downloads section.

06/02/08 - Click here for information and registration for the Visual Shop 2008 User Conference!

04/22/08 - The newsletter has been mailed. It has also been posted on the website in the downloads section.

02/07/08 - Click to see the site of the 2008 user conference.

01/22/08 - The newsletter has been mailed. It has also been posted on the website in the downloads section.